Privacy Policy

Welcome to inBetween. We are committed to protecting your privacy and handling your personal data transparently. This privacy policy explains how we process information when you use the inBetween app. Our philosophy is simple: your story belongs to you. We only collect what is strictly necessary for the app to function, and we never sell or share your data with third parties for commercial purposes.

inBetween Email: hello@iaminbetween.com

Name: the first name you optionally enter when setting up the app.

Voice recordings: audio files you record yourself, stored as .m4a on your device.

Transcriptions: the text generated from your voice recording.

App settings: language preference, theme, and whether you have completed onboarding.

Audio fragment (temporary): when you choose to transcribe, your recording is sent once to an external API for processing. This file is not retained by us afterwards.

Anonymous usage statistic: at each app start, we send one anonymous signal to our server. This contains a randomly generated installation ID (no name, no device ID), your language setting, platform (iOS/Android), app version, the hour of the day, whether you are a returning user, and a country code derived from your device's locale setting (e.g. NL, DE — not GPS location). This signal cannot be traced back to you as a person.

For certain in-app actions, we also send an anonymous event signal containing the same random installation ID and a description of the action: • which language was chosen at first launch • whether onboarding was completed • which question was skipped or recorded (the question text) • which ambient sound was played • whether premium was activated

All signals contain no name, email address or any other personally identifiable information.

We collect NO account or login data, NO GPS location data, NO cookies or tracking, NO advertising profiles, NO personally identifiable analytics, NO data from other apps on your device and NO device identifiers (such as IDFA or IMEI). We do collect anonymous, non-traceable usage statistics as described in article 3.

We process your data on the basis of:

• Consent (Art. 6(1)(a) GDPR) — you give explicit consent at first use of the app.

• Performance of a contract (Art. 6(1)(b) GDPR) — processing necessary for the core functionality of the app.

• Legitimate interest (Art. 6(1)(f) GDPR) — to keep the app safe and functional.

• To make the app work: saving and playing recordings, showing transcriptions, saving settings.

• To provide AI features: transcription via Whisper and title generation, story writing and read-aloud via GPT (both OpenAI). These requests pass through our own secure server, which only relays them and stores nothing.

• We do NOT use your data for advertising, profiling or resale.

All personal data — recordings, transcriptions and settings — are stored exclusively on your own device via the local database and your phone's file system. inBetween keeps no copy of your data. Our server only relays AI requests to the AI service and does not store or log any recordings, transcriptions or other content. When you delete the app, all data is automatically erased.

Data is retained for as long as you use the app. You can delete recordings and transcriptions at any time via the app. When the app is deleted, all data is immediately and permanently erased from your device.

We share data exclusively with the following sub-processors, and only to the extent necessary:

• OpenAI (US) — for audio transcription via Whisper and for generating titles, stories and read-aloud audio via GPT. Your audio file and text fragments are sent once per request and not retained by OpenAI for training after processing. See openai.com/policies.

• Supabase (US/EU) — for storing anonymous usage statistics. Supabase processes only the anonymous signals described in article 3. No personal data is transferred. See supabase.com/privacy.

We never sell your data and do not work with data brokers or advertising networks.

The AI services of OpenAI are based in the United States. When you choose to transcribe a recording or generate a story, this data is temporarily transferred outside the EEA. We base this transfer on Standard Contractual Clauses (SCCs) and the EU-US Data Privacy Framework as safeguards.

The AI-generated transcriptions, titles and stories are intended solely for personal reflection. They have no legal effect and are not intended as diagnosis, advice or treatment. You remain solely responsible for decisions based on the app. AI processing only takes place at your explicit request.

Under the GDPR you have the right to:

• Access your data • Rectification of incorrect data • Erasure ('right to be forgotten') • Restriction of processing • Object to processing • Data portability • Withdrawal of consent

You can exercise all these rights yourself via the app (delete recordings and the app to erase all data). For questions you can also contact us at hello@iaminbetween.com. You have the right to lodge a complaint with your national data protection authority.

inBetween is not intended for persons under 16 years of age. We do not knowingly collect data from minors. If you become aware of this, please contact us at hello@iaminbetween.com so we can delete the data.

inBetween is developed with care and continuously improved. The app is intended for personal reflection and is not a substitute for professional psychological or medical help. Because your data is stored solely on your own device, we recommend keeping your own copy of any important memories you do not store elsewhere.

We may update this privacy policy from time to time. For significant changes you will be notified via the app. The date at the top of this policy always indicates the most recent version.

Questions or comments about this privacy policy?

hello@iaminbetween.com